Shipping policy

Shipping Methods & Delivery Times

Caribe Closet offers multiple shipping options to meet your needs:

• Standard Shipping: 5-7 business days

Processing time for all orders is 1-2 business days before shipment. Delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Destinations

We currently ship to the following regions:

• United States (all 50 states)
• Canada
• European Union countries
• Select Caribbean islands

Please contact our customer service for shipping availability to other destinations.

Shipping Costs

Shipping fees are calculated based on:

• Destination country
• Package weight and dimensions
• Selected shipping method

Free standard shipping is available for orders over $100 to continental US addresses.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package using:

• Our website's order tracking system
• The carrier's website with your tracking number

Customs & Import Fees

For international orders:

• Recipients are responsible for any customs duties, taxes, or import fees
• These charges are not included in the item price or shipping cost
• Caribe Closet cannot estimate these fees as they vary by country

Shipping Restrictions

Some items may have shipping restrictions:

• Certain outerwear may be restricted to specific seasons
• Some fabrics may be prohibited in certain countries
• We cannot ship to PO boxes or military addresses

Damaged or Lost Packages

If your package arrives damaged or is lost in transit:

1. Contact our customer service within 7 days of delivery
2. Provide photos of damaged items and packaging
3. For lost packages, wait until the carrier's investigation period ends

We will work with the shipping carrier to resolve the issue promptly.

Contact Information

For any shipping-related questions, please contact our customer service team: