Terms of service

1. Acceptance of Terms

By accessing or using Caribe Closet's website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our platform.

2. User Responsibilities

  • You must provide accurate account information and maintain its confidentiality
  • Prohibited activities include fraud, harassment, or any illegal conduct
  • You are responsible for all activities under your account

3. Order Processing

All orders are subject to product availability. We reserve the right to cancel any order and may require additional verification before processing.

4. Intellectual Property

All content on Caribe Closet, including designs, text, graphics, and logos, is our exclusive property and protected by international copyright laws.

5. Refund & Return Policy

Eligibility:

  • Items must be returned within 30 days of delivery
  • Products must be unused with original tags attached
  • Final sale items are non-returnable

Process:

  1. Contact our customer service to initiate a return
  2. Ship items back using the provided return label
  3. Refunds will be processed within 7-10 business days

6. Limitation of Liability

Caribe Closet shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our services.

7. Dispute Resolution

Any disputes shall first attempt resolution through our customer service. Unresolved disputes may be submitted to binding arbitration in accordance with the laws of China.

8. Policy Changes

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the revised terms.

9. Contact Information

For questions regarding these Terms of Service, please contact our customer service team at [email protected].